24-hour emergency service in Olbia
Continuous and coordinated roadside emergency response
When the unexpected stops your vehicle, have a 24-hour emergency service in Olbia It makes a difference in terms of safety, time and organization.
DE.MO.CAR operates in Gallura and Northern Sardinia with a 24/7 operations room, dedicated vehicles, and qualified personnel.
The collaboration with Europ Assistance allows for structured call management and the activation of the tow truck with home collection or at the event site, integrating, when necessary, an internal workshop and courtesy car.
The goal is to reduce vehicle downtime through clear and tracked procedures.
Territorial coverage and response times
The operational area includes the main coastal and inland locations: Porto Cervo, Arzachena, Golfo Aranci, Porto San Paolo, San Teodoro and Budoni, in addition to Olbia. Mission management follows priority criteria (site safety, vehicle condition, traffic obstruction) and uses vehicles equipped with anchoring systems, demountable platforms, and equipment for recovery in complex conditions.
The team's experience allows us to define transparent estimates, estimate the times and agree on the destination of the vehicle (home, workshop, depot).
Self-help and related assistance services
Self-help includes:
·recovery and towing of accidented or broken-down vehicles;
·restarts on the spot, when technically possible (e.g. start-up or small checks);
·home collection programmed for non-running vehicles;
·replacement car through a car rental company with flexible formulas;
·guarded warehouse for short or long-term stops.
In the event of damage or faults requiring diagnosis, the internal workshop carries out checks with electronic diagnostic tools and evaluate the most suitable intervention.
This integration limits customer travel and allows for a seamless flow: intake, diagnosis, repair, or transfer as needed.
Procedures, safety and traceability
Each intervention is recorded with essential data (location, conditions, vehicle status), in compliance with regulations and good operating practices. Vehicle equipment includes signaling systems, PPE, and
approved equipment for securing the load. During recovery, operators perform visual and photographic inspections to document the vehicle's condition, informing the customer of the available options (return, storage, sending to a trusted workshop or in-house workshop).
This approach allows
transparency on the passages and informed decisions, especially in the event of an accident with insurance companies or assistance agencies.
Benefits of choosing 24-hour roadside assistance in Olbia
Choosing DE.MO.CAR means counting on:
·continuous availability with 24/7 operation;
·documented interventions and clear communications;
·internal workshop for targeted diagnoses and repairs;
·home collection and agreed transfers;
·replacement car to ensure continuity of mobility.
These elements contribute to a management fast, safe and traceable of the unexpected, with reduced inconvenience and coordinated actions from the first call to the return of the vehicle.
FAQ Roadside assistance
Is the emergency service also available on holidays and at night?
Yes, the service is active 24 hours a day, every day, with continuous availability and standardized procedures.
How long does it take to get there?
Times depend on location, traffic, and safety priorities. We provide a realistic estimate when you call and update if there are any changes.
Is home collection of a non-running vehicle available?
Yes, we can collect your vehicle from your home with a tow truck and then transport it to a workshop or storage facility.
Can I have a replacement car?
Yes, the rental company offers flexible solutions with availability varying based on the period and vehicle type.
Do you collaborate with roadside assistance companies?
Yes, operations are integrated with Europ Assistance and partner networks, for coordinated management of claims or breakdowns.
Need assistance now? Talk to our team and activate 24-hour emergency assistance in Olbia:
We guide you step by step, from vehicle recovery to destination.
